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الذكاء الثقافي لدى مديري المدارس الدولية وعلاقته بسلوك المواطنة التنظيمية للمعلمين

سونيا الجمل و عارف العطاري

جامعة اليرموك - الأردن


JJES,16(2), 2020, 191-203

ملخص: هدفت الدراسة الحالية إلى تعرف مستوى الذكاء الثقافي لدى مديري المدارس ‏الدولية في محافظة عمّان وعلاقته بسلوك المواطنة التنظيمية للمعلمين من منظور ‏معلمي تلك المدارس. وظفت الدراسة المنهج الوصفي، وتم توزيع أداة الذكاء ‏الثقافي التي تكونت من (33) فقرة، وأداة سلوك المواطنة التنظيمية التي تكونت ‏من (19) فقرة على (494) معلمًا ومعلمة في (30) مدرسة تم اختيارها بالطريقة ‏العنقودية. أظهرت النتائج أن مستوى الذكاء الثقافي لدى مديري المدارس ‏الدولية ومستوى ممارسة المعلمين لسلوك المواطنة التنظيمية مرتفعان، حيث بلغ ‏المتوسط الحسابي للذكاء الثقافي (3.96)، والمتوسط الحسابي لسلوك المواطنة ‏التنظيمية (4.31). كما بينت النتائج وجود علاقة موجبة دالة إحصائيًا بين ‏مستوى الذكاء الثقافي لدى مديري المدارس الدولية ومستوى سلوك المواطنة ‏التنظيمية لدى المعلمين في تلك المدارس. كما أسهم الذكاء الثقافي المعرفي ‏والدافعي بشكل دال إحصائيا في التنبؤ بسلوك المواطنة ‏التنظيمية.‏

الكلمات المفتاحية: الذكاء الثقافي، سلوك المواطنة التنظيمية، مديرو المدارس ‏الدولية في الأردن، معلمو المدارس الدولية في الأردن)‏


Cultural Intelligence of International School Principals ‎and its Relation to the Organizational Citizenship Behavior ‎of Teachers


Sonia AL Jamal and Aref Al Attari, Yarmouk University, Jordan. 


Abstract: This study aimed at identifying the level of cultural intelligence ‎among the principals of international schools in Amman ‎Governorate and its relation to teachers’ “organizational ‎citizenship behavior”, from the perspective of the teachers of ‎these schools. The study used the descriptive method. A ‎questionnair consisting of (‎‏33‏‎) items covering the ‘cultural ‎intelligence’ and another questionnaire for the ‘organizational ‎citizenship behavior’comprising 19 items were administered to ‎a cluster sample of 494 teachers in 30 schools. The study found ‎that both of the level of cultural intelligence among international ‎school principals (3.96) and the level of teachers' practice of ‎organizational citizenship behavior (3.41) were high. The ‎results also showed a statistically significant positive relation ‎between the level of cultural intelligence among international ‎school principals and teachers’ citizenship behavior in these ‎schools. Cognitive and motivational cultural intelligence ‎contributed statistically to predicting the behavior of ‎organizational citizenship.‎

‎(Keywords: Cultural Intelligence, Organizational Citizenship ‎Behavior, Principals of International Schools in Jordan, ‎Teachers of International Schools in Jordan)‎



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